Pharmacy Services

MercyOne pharmacists are a part of your care team working together with your health care team to evaluate drug allergies, nutritional restrictions and general medical conditions to determine the pharmaceutical solution most beneficial to you and your health care needs.

Online prescription refills

 Refill your prescriptions any time of day and at your convenience through our online refill request form.

Click on the link for the form for your preferred MercyOne pharmacy:


Retail pharmacy

We connect your medication and health care needs in one place.  With convenient locations near your prescriber and care location, you can pick up your prescription on our way out the door—not drive miles—to help make picking up prescriptions easily fit into your busy schedule.

  • Free delivery: We ship your prescriptions to your home free of charge.
  • Free same-day delivery: If you live within Mason City, we will deliver your prescriptions to your home or work.
  • Medication synchronization: Our pharmacists will coordinate the refill of your medication, so you receive all your doses for one month at one time saving you refill requests and trips to the pharmacy!
  • Custom medication packaging: We offer medication packaging to help you remember to take your medication at the right time each day.
  • On-site vaccinations: Get your immunizations right along with your prescription. Our pharmacies accept most health insurance medication plans and Medicare Part D plans.
  • Safe medication disposal: All locations can help you with safe medication disposal. Our Clear Lake, Greene, Northwood, Regency and Westside pharmacies have on-site medication disposal boxes.
  • A full circle of care! With locations near your prescriber and care location, we work together to address your health needs and refill your prescriptions efficiently.

Home Administered Medication

When your treatment plan includes home administered medication, we can help. Our medication access coordinator will meet with you to:

  • Communicate to you about which medications in your treatment plan your insurance will cover.
  • Facilitate any needed authorization from your insurance company.
  • Check to see if you qualify for help with paying for your medicine.
  • Arrange to have your medicines filled by a pharmacy and delivered to you as quickly as possible.
  • Ease the burden of this part of your treatment plan.

Notify you of updates or changes to copay information, financial assistance options and help with any roadblocks.

Medication Management

We offer extensive monitoring of warfarin (Coumadin), an anticoagulation medication primarily used to prevent clotting in patients with mechanical valves, deep vein thrombosis, pulmonary embolisms and atrial fibrillation. 

We also offer extensive monitoring of heart failure medications to help ensure your heart is working as well as possible.

We take the time to understand you and your individual needs, to help you live your best life.