Who We Are

Overview of Mercy Medical Center – North Iowa

Mercy Medical Center - North Iowa is a faith-based, not-for-profit community health care system that offers comprehensive health care services for people throughout northern Iowa and southern Minnesota. Its mission as Mercy Medical Center and as a member of Mercy Health Network is:

To work together and with others to continue the healing ministry of the Church, promoting the well-being of people in the communities we serve by living the values of Compassion, Respect, Excellence, Stewardship, and Concern for those who are poor.

The Sisters of Mercy founded St. Joseph Mercy Hospital in Mason City in 1916. Their efforts to care for the growing community augmented those of a group of local doctors, who had established Park Hospital seven years earlier. Park Hospital later was renamed North Iowa Medical Center and was moved from its downtown location to the west side of the city. The hospitals consolidated in 1993 as North Iowa Mercy Health Center. Known today as Mercy Medical Center – North Iowa, the medical center has taken a prominent role in ensuring that patients across northern Iowa and southern Minnesota have access to and receive exceptional quality health care and experience world-class service.

As the major referral center for North Iowa, Mercy Medical Center - North Iowa is a secondary level health care provider. Mercy – North Iowa offers the best of all worlds: the family atmosphere of a hometown health care center along with the technology, services and resources of a major modern medical center.

Mercy – North Iowa has been named one of the Top 100 Hospitals in the nation for four years, is a platinum award recipient, the highest honor bestowed among U.S. companies by the Wellness Councils of America, is recognized by Hospitals & Health Networks as one of the nation’s Most Wired Hospitals, and is recognized in the top 5 percent of hospitals nationwide for delivering excellent patient safety three consecutive years.

Key Statistics for Fiscal Year 2006:

  • 13,113 inpatient discharges
  • 419,804 outpatient visits
  • 31,652 Emergency Department visits
  • 90+% market share in primary service area
  • More than 2,750 employees
  • Licensed 346 Beds – Staffed 261
  • 293 physicians on Medical Staff
  • 130 Mercy physicians and mid-level providers in 41 clinics in 31 North Iowa communities

Today, as a member of Mercy Health Network – North Iowa, Mercy - North Iowa supports and affirms the network’s commitment to strengthen the local community health care system. Mercy – North Iowa provides management support to one Trinity hospital, Mercy Medical Center - New Hampton, and has a contract affiliation with one public hospital, Regional Health Services of Howard County. The remaining seven public hospitals have physician/hospital organization (PHO) relationships with Mercy - North Iowa. As part of a complete continuum of patient care services, Mercy – North Iowa offers home care, rehabilitation, occupational health and hospice, as well as six area retail pharmacies.