"I really enjoy working at the Phoenix store because I have such awesome co-workers. I also like looking at our merchandise and getting new ideas for my own decorating projects. I look forward to my day 'at work,'" said Patty Markwardt.
Join Patty at the Phoenix and experience first-hand the enjoyment received by being a Mercy Ambassadors' volunteer. For more information or to set up an interview contact: Candy Moore, Director of Volunteer Services, at 641-428-7753 or email@example.com
Mercy Medical Center-North Iowa is blessed to have dedicated, highly-motivated volunteers who unselfishly give of their time, expertise, and skills to support the mission of our healthcare center. Over 325 adult men and women, teens, and college students supplement hospital services by actively supporting Mercy colleagues in providing exceptional patient care.
How to Become a Mercy Volunteer
Services with immediate need of volunteers (Select an Opportunity to Read the Description)
Hours: 7:30 am – 11:00 am; 8 am – Noon; Noon – 4pm
Monday through Friday
The front lobby escort volunteer provides a warm welcome and escorts patients, families, and guests to various locations within the hospital, Mason City Clinic and Forest Park Clinic. Patients and families have one less stressor to their visit knowing our escort volunteer will personally take them to their destination. The front lobby escort volunteer enjoys interacting with people and understands how important their role is in making a positive first impression! A special service of the front lobby volunteer is their “business card” which allows patients and guests to summon the help of the escort any time during their hospital visit!
Hours: 6 – 8 am; 8 am – noon; noon – 3:30 pm
Monday through Friday
A patient arrives at the registration area with a certain level of concern and anxiety about their upcoming test, procedure or surgery. Fortunately, navigating the many hallways isn’t an added concern because the patient registration volunteer escorts the patient and their family to their destination. The patient registration volunteer understands how the patient if feeling and makes a concerted effort to put the patient at ease at the start of their hospital experience. A special service of the patient registration volunteer is their “business card” which allows patients and guests to summon the volunteer’s help any time during their hospital visit!
Calling All Early Birds!
Coverage is needed for the 6-8am shift in Patient Registration. If you are an early riser, this is a wonderful opportunity to start your day in a positive way. The main responsibility of this shift is to escort patients to surgery waiting room, procedure recovery unit and a few other testing/procedure areas. Statistics show that helping others and exercise both release the body’s “feel good” endorphins. You would be helping yourself while helping others! For requirements, see Patient Registration service description.
Hours: 9am – 12:30 pm; 12:30 pm – 4 pm Monday through Friday
6-8 pm Monday evening
Most people do not realize our gift shop provides emotional support to patients, families and guests. The warm, welcoming atmosphere helps reduce stress and provides a calming diversion from the long hours of waiting and anxiousness often associated with a visit to a healthcare center. Additionally, the shop provides a wonderful shopping experience by offering a wide variety of fresh flowers, live plants, magazines and cards as well as home décor, clothing, linens, candles, jewelry and more! Mercy Gift Shop is one of the top hospital gift shops in Iowa and within in a five state region! ‘
The gift shop volunteer performs general store clerking duties. But, most importantly, the shop volunteer provides a warm, sincere welcome and sincere desire to assist our guests with their shopping needs.
The shop offers a great volunteer opportunity for couples, and parent/teen, grandparent/grandchild, best friends’ teams!
Hours: Wednesday 10am – 1:00 pm; 1pm to 4pm;
Thursday 10am – 1:30 pm; 1:30 pm to 4 pm
Friday 10am – 1:30 pm; 1:30 pm to 4 pm
1st Saturday of the month 10am to 3pm
Mercy Ambassadors’ are excited about the opening of the Phoenix --an up-scale repurposing store which offers quality, one-of-a-kind repurposed furniture and home décor items acquired through donation and consignment. A smaller offering of new items help to round out the unique shopping experience at Phoenix, which is located at Willowbrook Mall. Wanting to showcase the talent found within Mercy Medical Center-North Iowa, Phoenix features the art of Mercy colleagues and volunteers as part of their exclusive offerings.
Phoenix volunteers perform basic store clerking responsibilities as well as working with the special aspects of selling and recording consigned inventory. A computer-based cash register is utilized.
Embroidery Team volunteers embroider tea towels which Mercy Ambassadors sell as one of their fundraising efforts. All supplies are provided. Volunteers are asked to embroider a set of seven tea towels. This is an on-going project.
For more information about Mercy Volunteer Services or to set up an interview please contact:
Director of Volunteer Services
The Benefits of Volunteering
Volunteering connects you to others
Volunteering is good for your mind and body
Volunteering can advance your career
Volunteering brings fun and fulfillment to your life
Active volunteers receive a 10% discount on gift shop and Phoenix purchases. Exclusions include: candy, food, magazines, fresh flowers, live plants, items already discounted. Twice a year, during the months of April and November, active volunteers receive a 20% discount on gift shop and Phoenix purchases. Exclusions sited above apply. Mercy Volunteers are invited to participate in hospital activities such as the annual hospital picnic, department open houses, educational presentations, etc.
Because one person can make a great difference…….
Volunteering is good for the heart and soul!
"There is no better exercise for the heart, than reaching down and helping to lift someone up." Bernard Meltzer