Services

Visitor Information

Visiting Guidelines

Information DeskMercy Medical Center - North Iowa welcomes visitors of our patients. General visiting hours are are from 11:00 a.m.  to 8:00 p.m. and all children under the age of 12 must be accompanied by an adult. To protect the health of our patients, staff and other visitors, all visitors must wear shoes and be free of infection. These include but are not limited to: cold sores (herpes simplex), shingles (herpes zoster), colds, flu, vomiting, diarrhea, fever, and exposure to a communicable disease in the past three weeks. Based on a particular patient's need and/or preference, the nursing supervisor or the nurse caring for the patient may curtail visiting hours for that patient.

Visitors may seek assistance from volunteers at the Information Desk in the main lobby during business hours for directions to patients' rooms. After hours, patient room information may be obtained by telephone connection from the information desk to the medical center switchboard. When calling from home to obtain patient room information, please call the Information Desk at 641.422.7649.