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Hospice of North Iowa is committed to providing care to those who are in need of the service, regardless of age, diagnosis, race, sex, religion, national origin or ability to pay.

The following services are available to all Hospice of North Iowa patients:

The Attending Physician (the patient’s own family doctor) works with the other hospice team members to provide medical care that keeps the patient as comfortable as possible.

The Hospice Medical Director reviews, coordinates, and is responsible for the management of clinical and medical care for all Hospice of North Iowa patients.  The Medical Director’s services and responsibilities include: 

  • Consulting with the attending physician regarding pain and symptom control
  • Reviewing patient eligibility for hospice services
  • Acting as a medical resource for the interdisciplinary team
  • Acting as a liaison to physicians in the community
  • Available 24 hours a day as a medical resource for patient care team

Hospice of North Iowa physicians make home visits to patients as needed to prevent unnecessary hospitalization or emergency room calls.

The nurse meets with the patient and family to determine individual care needs.  Following the orders from the patient’s doctor, the nurse provides care according to the plan established by the hospice team.  Nursing visits are scheduled on a regular basis, but vary in frequency and length according to the physical and emotional needs of the patient.   Services and responsibilities include: 

  • Assesses pain and symptom issues
  • Collaborates with provider to achieve maximum relief of symptoms
  • Educates caregivers to safely care for patient
  • RN on call 24 hours a day
  • Educates patient and caregivers on interventions and advocate for patient’s decision

The social worker meets with each patient and family to assess how hospice might provide more complete care for the family.  Physical illness is often accompanied by anxiety related to concerns about the impact of the illness on the patient and family.  The social worker can assist the patient and family with the overall adjustment to these concerns, as well as provide assistance with accessing appropriate community and financial resources.

The spiritual care counselor (chaplain) is available to provide spiritual care to all patients and families.  Hospice of North Iowa chaplains do not take the place of faith leaders in the community; they complement their ministry in end of life care.

The hospice aide is available to do personal care and light housekeeping chores as directed by the Interdisciplinary Team.  The hospice aide provides baths and oral care, hair care, skin care and nail care.  The aide may assist with light household duties such as meal preparation, laundry, vacuuming, and changing the patient's bed linens. 

The bereavement coordinator arranges bereavement services including individual visits, support groups, educational programs, social functions, and memorial services.  Contact is made with families approximately four to six weeks after the death and needs are assessed, grief education is provided and appropriate services are offered.

The coordinator of volunteers is responsible for assessing patient/family needs for volunteer services and assigns volunteers to meet those needs.

Other members of the hospice team include:  pharmacists, occupational, physical and speech therapists, massage and music therapists and dieticians. 

Hospice of North Iowa
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 Mercy Medical Center-North Iowa | 1000 4th Street SW Mason City, IA 50401 | 641-428-7000


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