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Report a Concern

Our goal at Mercy Medical Center - North Iowa is to provide safe, high-quality care. We want to know if you have any concerns about patient care or safety in the hospital. We encourage you to discuss any such concerns with members of the team caring for you or a representative of the hospital's management or call 641-428-7000.

If your concerns are  not resolved, you may also contact:

  • Iowa Department of Inspections and Appeals, Division of Health Facilities, Lucas State Office Building, Des Moines, Iowa 50319, telephone: 877-686-0027
  • Iowa Foundation of Medical Care, 177 West Lakes Parkway, West Des Moines, Iowa 50266, telephone: 515-223-2141
  • Joint Commission's Office of Quality Monitoring at 1-800-994-6610 or by e-mail at


©  2015 

 Mercy Medical Center-North Iowa | 1000 4th Street SW Mason City, IA 50401 | 641-428-7000


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