Quality & Safety

We are committed to providing safe, quality care to all our patients and families. Monitoring quality data helps us evaluate and improve the way we deliver care. Each year, MercyOne North Iowa Medical Center:

  • Incorporates The Joint Commission’s National Patient Safety Goals into our practice.
  • Proactively seeks new and innovative ways to provide the highest quality of care to our patients.

As part of our continuing efforts to provide you and the community with accessible, accurate and honest data, we encourage you to review additional quality information for MercyOne North Iowa Medical Center on the following websites:


Certifications and Reviews

On a routine basis, our team welcomes surveyors from organizations into our facilities to ensure we are consistently providing the best possible experience and outcomes for our patients. One of those organizations is the State of Iowa Department of Inspections and Appeals (DIA). The DIA and other regulatory agencies routinely work with hospitals to ensure all Iowans receive the highest quality, safest patient care. A rigorous review process is mutually beneficial and also affirms the quality of our care, which is always our top priority.


The Joint Commission

The Joint Commission, an independent, not-for-profit organization, evaluates and certifies nearly 15,000 health care organizations and programs in the United States. Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization's commitment to meeting certain performance standards. The Joint Commission’s comprehensive accreditation process evaluates an organization’s compliance with these standards and other accreditation requirements.

Through the Joint Commission’s Quality Check® website, consumers have access to information about Joint Commission-accredited health care organizations and programs throughout the United States, as well as organizations that are not accredited by the Joint Commission.

To view The Joint Commission's Quality Report for MercyOne North Iowa Medical Center, click here.