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Population Health

The Population Health Department of Mercy Medical Center - North Iowa was created to help monitor and improve the overall health of our North Iowa community.

A component of the department is the Population Health Clinic, which is another point to access healthcare services at Mercy - North Iowa.

Anyone can make an appointment at the Population Health Clinic, including:

  • Newly insured patients who do not have a current relationship with a primary care provider;
  • Patients who need an annual wellness exam, or to initially address chronic care issue(s);
  • Patients who need to complete Department of Transportation (DOT) physicals and are unable to schedule with their established primary care provider;
  • Patients discharged from the hospital without a primary care provider who need a post-hospital follow-up appointment;
  • Patients needing a pre-operative history and physical who are unable to schedule with their established primary care provider; and
  • Patients needing an annual wellness exam who are unable to schedule with their established primary care provider.

 If you are an established patient of a Mercy Clinic, please call your clinic first to see if they have an appointment available at a time that is convenient for you.

The Population Health Clinic is located within Mercy Family Clinic – Regency, 621 South Illinois Avenue, Mason City.

Clinic Hours
8:00 – 6:00 p.m., and uses a two-week rotation (Week 1: Monday – Thursday, Week 2: Tuesday – Friday)

Making An Appointment
Contact the clinic directly by calling 641-428-6600

  • Voicemail is set-up for the clinic and checked regularly – the clinic voicemail will indicate the timeframe in which calls will be returned
  • When calling the clinic, please be prepared to provide the following information:
    • Patient's Full Name
    • Patient's Date of Birth
    • Type of appointment requested and/or reason for call
    • Phone number where you can be reached

Medical Staff
Joanne Robinson, ARNP, provides patient care at the clinic.

Urgent Requests
If you have an urgent healthcare need and cannot be seen at your regular doctor's office, go to Mercy Urgent Care.

The Population Health Clinic is not the place to recevie routine care. The team works with you to establish a regular primary care provider or clinic for you at the end of your appointment.


©  2014 

 Mercy Medical Center-North Iowa | 1000 4th Street SW Mason City, IA 50401 | 641-428-7000

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