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Patient Satisfaction Data

At Mercy Medical Center, we seek to not only provide you with safe quality care, but also to satisfy your needs as a patient. You will find this is true by viewing the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey, which asks patients about their experiences with medical, surgical, or maternity care during a recent overnight stay in the hospital.

The HCAHPS survey allows consumers to make fair and objective comparisons between hospitals. This data along with quality data is reported in greater detail at and is periodically updated. This website, provided by Medicare, allows you to compare our organization against others throughout the nation.

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 Mercy Medical Center-North Iowa | 1000 4th Street SW Mason City, IA 50401 | 641-428-7000


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