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Patient Care Units

Critical Care Unit - 6 East

Located in the east wing of the 6th floor, Critical Care provides continuous monitoring and nursing care. Care is provided by registered nurses with education in ACLS, trauma, and critical care who specialize in critical care utilizing technically sophisticated monitoring equipment. 

  • Visiting hours are arranged with the nurse caring for the patient for each shift.
  • Visitors are requested to sign in and out with the volunteer in the CCU waiting room.
  • Visitors are asked to check with the nurse caring for the patient they wish to visit. If the patient is sleeping or a procedure is being performed for any patient in the unit, visiting may not be allowed.
  • A maximum of two visitors is allowed in a patient room at one time.
  • Children under 12 may not be left unattended in the waiting areas and do require special permission to visit critically ill patients.
  • A responsible adult should take children who are crying, loud, or running in the area to the first floor lobby.

East Campus, Sixth Floor

Cardiac/Medical Step-Down Unit - 6 West

Located in the west wing of the 6th floor, the Cardiac/Medical Step-Down unit contains 37 beds and provides care to adolescent, adult and geriatric patients. This unit provides specialized cardiac, medical and surgical care, including management of hi-tech treatment modalities. 

Cardiac patients who are transferred from CVRU following heart surgery will have visitors limited to the immediate family during the early postoperative period.

For more information, call 641-428-7292.

Orthopedics/Neurology Unit - 5 West

Located in the west wing of the 5th floor, Orthopedics/Neurology is a 30-bed patient care unit that provides care to medical and surgical orthopedic/neurology patients - adolescent, adult and geriatric. This unit has an onsite physical therapy department. Services provided in this unit include: admission care, surgical preparation, post-operative care, cardiac monitoring, medication administration, pain management, nutritional support, activity and exercise management, skin and wound management, neurological management, coping assistance, cognitive therapy, delirium management, and family support.

General visiting hours are from 8:00 a.m. to 9:00 p.m.

Behavioral Health Unit - 5 East

Located in the east wing of the 5th floor, Behavioral Health provides a full range of care including initial and ongoing assessments, psychosocial support, pharmacological interventions, evaluations, individual and group therapy, and medical detoxification.

  • Monday through Friday visiting hours are 4:00 p.m. to 8:00 p.m.
  • Saturdays, Sundays, and Holidays visiting hours are 1:00 p.m. to 8:00 p.m.
  • For more information, call 641-428-7737
  • Visitation for an adolescent patient is per unit adolescent handbook.

Adolescent Services
The Educare program is available for adolescents and their parents who are experiencing conflict and crises. Services for adolescents are provided on an inpatient basis. A multi-disciplinary approach is utilized for behavioral concerns and relationship issues such as Attention Deficit Hyperactive Disorder, depression and anxiety disorders, discipline problems, school and social conflicts, divorce and family. For more information, call 641-428-7737.

Hospital Care
The severity of an individual's emotional problem will determine the level of care needed. When close observation and medical monitoring are necessary, hospitalization is available in separate units for adolescents and adults. The staff, which includes psychiatrists, nurses, psychologists, and therapists, will utilize individualized evaluation and treatment approaches to ensure rapid resolution. For more information, call 641-428-6070. 

Cardiovascular Recovery Unit

The Cardiovascular Recovery Unit of Mercy Medical Center - North Iowa provides critical observation and care of adult to geriatric patients following major cardiac, thoracic, and vascular surgical procedures, as well as education and support for families.

A multidisciplinary team of surgeons, anesthesiologists, and registered nurses all are involved in the complete care of patients from diagnosis to treatment plans and evaluation of goals set for each patient's recovery following major surgeries.

Registered nurses provide one-to-one critical observation and care of patients postoperatively. Educational opportunities and family updates are provided often throughout the procedure and postoperative period. Along with their registered nursing degree, the RN has an extensive critical care knowledge base with expertise in:

  • Cardiac surgical care
  • Anesthetic agents including physiologic and psychological body responses to the anesthesia and surgical procedure.
  • Pain management

Located on the second floor of Mercy Medical Center-North Iowa's East Campus 641-428-7960 or 800.433.3883, ext. 7960

Surgical/Oncology Unit - 4 West

Located on the 4th floor in the west wing, this unit contains 43 beds and provides care for oncology patients. Services provided include: admission care, surgical preparation, post-operative care, cardiac monitoring, medication administration, pain management, management of emergent situations, restorative care and comfort care, family support and education in process, prescribed activity, prescribed medications, procedure/treatment and potential complications/problems.

General visiting hours are from 8:00 a.m. to 9:00 p.m.

Medical Unit - 4 East

This unit is located on the 4th floor in the east wing. It is a 24-bed patient care unit that provides care to patients with medial diagnoses. Patient care provided includes: activities of daily living, medication administration, therapeutic regimens, pain management, preparations for diagnostic testing, management of emergency situations, restorative care and comfort care.

General visiting hours are from 8:00 a.m. to 9:00 p.m.


  • Medical and surgical services for children from infancy through 18 years of age.
  • Provide age appropriate activities for all patients
  • Apnea Detection services in collaboration with Mercy Home Care
  • CPR instruction to interested parents.
  • Mercy Pediatric Oncology Case Management - Case Management for Children with Cancer

East Campus, Third Floor

Birth Center

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 Mercy Medical Center-North Iowa | 1000 4th Street SW Mason City, IA 50401 | 641-428-7000

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