Mercy Medical Center North Iowa

November 2013 DAISY Award Recipient

Heather Dolan, RN, is November’s recipient for Mercy Medical Center – North Iowa’s DAISY Award for Extraordinary Nurses. Each month a nurse from Mercy– North Iowa is honored with The DAISY Award, which recognizes the super-human efforts nurses perform every day. 

Heather is a nurse in Mercy’s Medical Unit (4E).  A family member of a former patient nominated her for the award:

 "Heather was the most professional, compassionate nurse my mother had.  She took the time to get to know my mom and made it seem like my mother and us were her only priority.  Her compassion and deep love for her job shined bright through her actions.  She made life so much easier for us knowing that our mother was in safe, capable hands.  She made it possible for us to leave the hospital ‘worry free’ knowing we would be well-informed on our mom’s status.  She went above and beyond her duties by calling us after we moved mom into Hospice, ensuring everything went well.  Mercy found a treasure when they hired Heather Dolan.”