Mercy Managed Care
Interplan Health Group (Accountable)
Website: www.interplanhealth.com
E-mail: info@interplanhealth.com
Phone: 800-613-1124
Interplan is a healthcare network offering Preferred Provider Organization (PPO) and Exclusive Provider Organization (EPO) plans. Interplan provides access to healthcare providers for group health plans, worker's compensation payers, and other types of plans.
IHG, through its subsidiaries, Accountable Health Plans of America, Inc. (AHP), Interplan Corporation and The Chandler Group of Companies, currently serves over three million plan members nationwide.
Eligibility and Benefit Information
IHG does NOT verify membership eligibility or determine which health care services or benefits are covered. Always refer to the member ID card and call the telephone number printed on the card to verify benefits and eligibility.
Copayments/Coinsurance
Only copayments and/or verified deductibles should be collected from the member at the time of service. Copayments and deductible levels may vary by employer. These amounts may be listed on the member ID card or can be obtained by calling the benefit plan telephone number listed on the card.
Pre-certification
Most employer groups require precertification for inpatient and outpatient hospital services. Refer to the member ID card for the telephone number to call pre-certification.
Claims Status / Claim Appeals
To determine the status of a submitted claim, contact the Customer Service Department of the Payor listed on the member's ID card.
Claims Appeals: Fax issue, claim and EOB to 817-385-0563 Attention: Appeals.
Contact Person:
Heather Goldsmith
Regional Manager, Network Development
Interplan Health Group
17330 W. Center Rd, Ste 110-288
Omaha, NE 68130
Phone: 800.658.3848 Ext. 8172
Please contact Kristi Larsen at 641.422.6986 with any questions/comments regarding this web page.