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FACTS

WHAT IS HOSPICE CARE?
"Hospice" is not a place or an organization; it is a philosophy for compassionate medical and comfort care for those in their last months of life and support for their families, friends and caregivers.  Hospice care focuses on comfort, dignity and symptom management, when cure is not possible, and provides physical, emotional and spiritual care based on the unique needs and preferences of each person.

ARE ALL HOSPICES THE SAME?
No.  Although all hospices specialize in the care of life threatening illnesses, the array of services can differ widely among hospice providers.  Each patient and family must choose the program that is able to serve them.  Hospice of North Iowa provides a no-cost visit by a representative to explain services to anyone requesting information.  This visit provides the patient and family with an opportunity to learn how our hospice might be best able to assist them.

HOW CAN HOSPICE OF NORTH IOWA HELP?
Our experienced care teams and Medical Directors work with your physician to provide specialized comprehensive care:

  • Expert medical care and pain and symptom management;
  • On-call 24/7 assistance for families and medical professionals;
  • Medical equipment, supplies and medications related to the life-threatening diagnosis;
  • Education of family members in care of patient;
  • Personal care to support the activities of daily living;
  • Music, massage and other therapies as needed;
  • Trained volunteer assistance, including companionship and respite for caregivers;
  • Emotional and spiritual support tailored to each patient's and family's needs and wishes;
  • Bereavement services for the family;
  • Connections to social service resources for assistance with financial, transportation, legal and other issues.

WHERE IS HOSPICE CARE PROVIDED?
Hospice care may be provided in the home, nursing home, hospital, assisted living unit or residential facility.  Hospice provides care to the patient wherever the patient is staying and continues providing care if the patient is transferred from one location to another.  When patients require care for acute symptoms that cannot be managed elsewhere, Hospice of North Iowa also offers inpatient care through our Muse Norris Inpatient Unit in Mason City or in hospitals in the 10-county service area.

WHO PROVIDES CARE?
Working closely with a patient's personal physician, our experienced staff provides the most comprehensive hospice care available.  Hospice of North Iowa's care team includes:

  • Medical Directors
  • Nurses
  • Certified Hospice Aides
  • Social Workers
  • Chaplains
  • Trained Volunteers

We take a primary role in providing hospice care, and we suppport other medical professionals and care facilities, offering specialized knowledge and services.

HOW IS HOSPICE CARE PAID FOR?
Most private insurance plans cover hospice care expenses related to the terminal diagnosis, as do Medicare and Medicaid.  Funds gifted to Hospice of North Iowa by individuals, businesses and foundations enable every person in need to receive excellent medical and comfort care in the last months of life, regardless of insurance or financial status.  Hospice also can arrange private payment on a sliding scale. 
Services are never denied because of inability to pay.

HOW ARE PATIENTS REFERRED?
Anyone can made a referral to hospice.  Hospice of North Iowa provides a no-cost visit to explain services to anyone requesting information.  Once a patient has been referred, the patient's doctor is contacted to determine if the patient is appropriate for hospice at that time.  

WHY CHOOSE HOSPICE OF NORTH IOWA?
If you or a loved one has an advanced illness, choosing the best hospice is a very important decision.  Engaging the right people and resources can make all the difference during this difficult time.  We believe these factors differentiate the excellent care provided by Hospice of North Iowa:

  • Providing exceptional end-of-life care since 1982 to North Central Iowa residents..."Experience you can count on";
  • Local Medical Directors actively involved in directing patient care;
  • A comprehensive continuum of care, from in-home or nursing facility care to management of acute symptoms at our inpatient unit;
  • Outstanding grief support program offering a broad range of services for adults, children and families;
  • Extensive working relationships with local physicians, nursing facilities and hospitals;
  • Complementary services, including massage and music therapy;
  • Compassionate care provided by a team of more than 75 professionals;
  • Extensive volunteer support enabling famlies and patients to receive respite care, companionship and household assistance;
  • Hospice care provided as a not-for-profit service to the community;
  • Local inpatient unit for respite and acute care;
  • Certified by Medicare and Medicaid;
  • Accredited by the Joint Commission.

"You matter because you are.  You matter to the last moment of your life, and we will do all that we can, not only to help you die peacefully, but also to live before you die."  -- Dame Cicely Saunders

Hospice of North Iowa
Hospice rose

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 Mercy Medical Center-North Iowa | 1000 4th Street SW Mason City, IA 50401 | 641-428-7000

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