Mercy Medical Center North Iowa
Seventh Year in a Row Mercy Home Care Named in Top 500 Nationally
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Mason City, IA - Mercy Medical Center – North Iowa today announced that Mercy Home Care has been named to the Top 500 of the 2012 HomeCare Elite™, a compilation of the top-performing home health agencies in the United States. Now in its seventh year, the HomeCare Elite identifies the top 25 percent of agencies and further highlights the top 100 and top 500 agencies overall. Winners are ranked by an analysis of publicly available performance measures in quality outcomes, process measure implementation, patient experience (Home Health CAHPS), quality improvement, and financial performance.

 “The 2012 HomeCare Elite winners demonstrate a commitment to providing patient-centered care and serving as leaders in the home health community. Their success offers data-driven proof of being well-managed and high quality care providers to hospitals, managed care organizations, ACOs, and other potential referral partners across the healthcare continuum,” said Susan L. Henricks, President and COO of National Research Corporation, the parent company of OCS HomeCare. “Again, this year, we updated our methodology to reflect the rapidly evolving quality-focused healthcare landscape and national value-based purchasing trends. We congratulate Mercy Home Care on being one of the top 500 home care agencies in the country.”

Connie Morrison,Director of Mercy Home Care, credits experienced staff who strive to provide the best overall care for the patients they serve with the agency’s ability to achieve recognition as one of the HomeCare Elite. “Being rated as one of the top performers in the nation in this very competitive environment shows that Mercy Home Care is dedicated to quality and performance.”

 “HomeCare Elite recognition continues to gain importance given the increased regulatory mandates and the threat of shrinking reimbursement revenue. Home health agencies that have earned recognition among the HomeCare Elite demonstrated that they not only can adapt to an evolving marketplace but continue to excel in clinical, patient experience, quality improvement, and financial outcomes,” said Marci Heydt, Product Manager for the post-acute care business group of DecisionHealth.

The HomeCare Elite is the only performance recognition of its kind in the home health profession. The 2012 HomeCare Elite is co-sponsored by National Research Corporation (also known as OCS HomeCare), the leading provider of cross-continuum healthcare metrics and analytics, and DecisionHealth, the publisher of the industry’s most respected independent newsletter Home Health Line. The data used for this analysis were compiled from publicly available information. The entire list of 2012 HomeCare Elite agencies can be downloaded by visiting the National Research Corporation website at

About Mercy Home Care Mercy Home Care provides services that are Medicare certified and accredited by The Joint Commission. Helping to achieve an optimal level of health and independence is Mercy Home Care’s goal for their patients. They develop a home care plan that meets the patient’s needs by consulting with the patient, the patient’s family and physician. Mercy Home Care treats patients of all ages and with a variety of needs, from those with chronic illnesses who require medical care, to those who were recently released from the hospital that may need additional care during recovery, including new mothers and infants, and children with illnesses or injuries. Mercy Home Care helps patients manage their medications as well as provide education on how to care for himself or herself or a loved one. For more information on the services Mercy Home Care call 641-428-6444 or visit

About National Research Corporation and OCS HomeCare OCS HomeCare is a product of National Research Corporation. For more than 30 years, National Corporation (NASDAQ: NRCI) has been at the forefront of patient-centered care. Today the company’s focus on empowering customer-centric healthcare across the continuum extends patient-centered care to incorporate families, communities, employees, senior housing residents, and other stakeholders.

Currently recognized by Modern Healthcare as the largest patient satisfaction measurement firm in the U.S., National Research is dedicated to representing the true voice of patients and other healthcare stakeholders. This integration of cross-continuum metrics and analytics uncovers insights for effective performance improvement, quality measurement, care transitions, and many other factors that impact population health management.

For more information, call 800-388-4264, write to, or visit

About DecisionHealth® For over 30 years, DecisionHealth has served as the leading source for home health news, coding tools and resources, and training materials found in reputable products such as Home Health Line. Our unique blend of award-winning staff journalists and unmatched access to health care executives and industry experts enables DecisionHealth to provide solutions, tools, and guidance that are relied on by nearly 100,000 home health care and specialty physician practice professionals.  For more information, please visit or call 877.602.3835.