Programs & Services
Online Prescription Refill
Mercy Family Pharmacy customers can request refills of an existing prescription by following these steps.
- Read the Privacy / Security statement.
- Read about Delivery and In-Store Pickup Options.
- Complete the Prescription Refill Request Form located on our secure site.
- When all information has been entered on the form, click the Submit Request button. The Reset Form button clears all information entered without sending.
- An order confirmation screen will acknowledge order receipt.
- Your prescription will generally be ready in 24 hours.
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* Pharmacy delivery not available at our Sheffield and Spencer locations
Signature Requirements on Deliveries: An adult signature may be required for orders shipped with UPS or FedEx.
Privacy and Security Statement - Mercy North Iowa Online Pharmacy
"The Mercy Family Pharmacies are committed to providing you with the best service available. As we add the convenience of requesting prescription refills online, we want to assure you that your personal information is properly safeguarded. We request only information necessary to process your prescription order.
We utilize a secure site for protecting information (your information is encrypted as it passed between your browser and the Mercy Family Pharmacies server). We pledge to protect your privacy. Information you share with our sites is kept strictly confidential and fully secure."